Returns & Exchanges

PRINTS

Watercolor Story Maps or Art Prints may be exchanged within 7 days of receipt. Customer is responsible for return shipping and the item must be in "sellable" condition. You may also go ahead and purchase your exchange. or once the return is received, a refund will be given and an exchange mailed out. Please email hello@elizabethwadestudio.com to initiate a return label.

ORIGINAL ARTWORK

Before purchase, please email any questions to hello@elizabethwadestudio.com regarding size, color or placement. Returns are not generally accepted however I want you to love your painting. I do not accept returns for any clearly stated information.

Shipping

Shipping out carefully packed artwork in a timely manner is important to me, however once the shipment is with the carrier I cannot be held responsible for their timeline. Tracking is always provided, and I encourage you to reach out the carrier. I ship multiple days a week.

 

I offer a range of shipping options. In my experience UPS has been the most reliable. Please email me at hello@elizabethwadestudio.com about important dates to make sure I can do my best to get your artwork to you on time!

International Shipping: Payment of any VAT or additional customs/import taxes is the responsibility of the buyer.

Copying or sharing my artwork

Please note that Elizabeth Wade Studio retains all rights to all artwork. The buyer and/or receiver has the right to display the artwork in their home, or business. Artwork may not be resold or reproduced for profit in any way without the artist's written permission. Elizabeth Wade retains the right to make reproductions of any and all artwork she creates at any time. This policy includes digital download purchases which should not be copied or distributed for free or at cost.

Please credit me on social media using @eliizabethwadestudio.com

Questions? Email me at hello@elizabethwadestudio.com

Privacy Policy

This privacy notice discloses the privacy practices for elizabethwadestudio.com. This privacy notice applies solely to information collected by this website. I use cookies to provide you with a great experience and to help this website run effectively. I am the sole owner of the information collected on this site. I only have access to/collect information that you voluntarily give  via email or other direct contact from you. I will not sell or rent information to anyone. I will use your information to respond to you, regarding the reason you contacted me. I will not share your information with any third party, other than to fulfill your request. Unless you ask me not to, I may contact you via email in the future to tell you about specials, new products, services, get your feedback, or changes made to this privacy policy.  I request information from you on the order form. To buy from me, you must provide contact information and financial information. This information is used for billing purposes only and to fulfill your orders. If I have trouble processing an order I will use this information to contact you. You may opt out of any future contact from us at any time. You can do the following at any time by clicking "unsubscribe", contacting us via email address or mailing address given on our website. This website contains links to other sites. Please be aware that I am not responsible for the content or privacy policies of such sites. I take precautions to protect your information. Wherever I collect sensitive information, that information is encrypted and transmitted to me in a secure way. You can verify this by looking for a lock in the address bar and looking for “https” at the beginning of the address of the web page. Thank you for reading.

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